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You must also upgrade for certain integrations, including Salesforce.Įven so, Intermedia Unite offers a wide range of useful features across just two plans.

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For example, the toll-free number add-on is included for free by multiple competitors. Though the standard plan includes a free device and some useful call center features, it lacks a few things that come standard for competitors.

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There are only two plans to choose from: Unite Pro and Unite Enterprise, with many collaboration and phone system features available without upgrades. While many VoIP service providers also strive to be an all-in-one hub for businesses, Intermedia’s most basic plan makes it possible without upgrades. Beginning with the Unite Pro plan, customers get access to various communication tools, including unlimited calling, business SMS, team messaging, HD audio/video conferencing and web faxing. Intermedia Unite is an ideal solution for businesses that want more than just VoIP service. Solo entrepreneurs and very small teams operating on a tight budget.

There are VoIP service options with a wider range of features, but we believe very small teams could strongly benefit from the savings associated with Zoom phone’s service plans. Zoom provides toll-free numbers as an add-on starting at $60 per year, so if you would prefer this be added to your service plan at no extra cost, you should look elsewhere. Zoom Phone also offers Hardware as a Service, beginning as low as $5.99 per device per month. Zoom integrates with dozens of popular apps, including Slack, HubSpot, Google Workspace and Salesforce. Pair Zoom Phone with the already free-to-use Meetings to maximize business communication and collaboration without worrying about overspending. and Canada upgrade for affordable unlimited domestic and international calling. Its three low-priced plans cover calling and texting across the U.S.

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Learn more: Read our full Dialpad review.ĭialpad is best for businesses that need a comprehensive VoIP solution with excellent integrations and AI.Īlthough many associate Zoom with its video meeting software, it also has highly affordable phone calling solutions for businesses. Dialpad has stepped up its usage of AI while maintaining a very human touch to its service that customers will appreciate. In addition to offering a wide range of VoIP features through easy-to-use software, our expert noted that Dialpad brings a humorous, meta touch to its service. Voice Intelligence can also generate call highlights and clips, as well as identify unknown numbers. Dialpad also has Voice Intelligence, which sits idly by on your calls to take notes and follow up on tasks. For advanced customization, use its API and webhooks. It can also integrate with Zapier, Zendesk and Slack. Its Pro plan comes with CRM integrations with Salesforce or HubSpot. RingCentral is best for businesses that need a comprehensive VoIP solution with robust features.ĭialpad is a cloud-based VoIP service with features including unlimited calling, custom voice mail greetings, unlimited SMS and MMS, voice mail transcription, call forwarding and integrations with Google Workspace and Microsoft Office. Learn more: Read our full RingCentral review. After testing, RingCentral stood out for its simplicity and for having an interface that works for all levels of familiarity with VoIP and UCaaS service providers. When testing RingCentral, our expert was very impressed with the ease of use one could start using the services right away across multiple devices, both calling and collaboration features.

The company also offers several add-ons, such as additional vanity numbers (one-time fee of $30) and high-volume SMS (0.0085 cents per message sent/received). If you need more features, such as international calling or toll-free numbers, you can upgrade to one of RingCentral’s higher-priced plans. and Canada, voice mail to text, call log reports, document sharing and team messaging. You can get started with a basic plan at $20 per user per month (or $30 per user if you pay monthly), which gives you unlimited calling in the U.S. RingCentral is our top pick for best VoIP phone service because it offers the best combination of features and price.

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